Shipping policy

 Introduction

At Innovation Creation, our primary products are digital in nature, meaning that there are no physical shipments. However, for customers who opt for physical backups or merchandise related to their digital purchases, the following shipping policy applies.

 

Digital Delivery

Instant Access:
Upon successful payment, customers will receive immediate access to download their eBooks. A download link will also be sent to the registered email address.

No Shipping Charges:
Since our primary products are digital, there are no shipping or handling charges for eBook downloads.

 

Merchandise & Accessories

If you purchase merchandise or reading accessories from our store:

Shipping Charges
These are calculated based on the weight and destination. You'll see the total cost at checkout.

Delivery Time
Depending on your location and the shipping method chosen, delivery times may vary. Standard shipping usually takes 5-7 business days domestically and 10-20 business days internationally.

 

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Use this number on the respective courier's website to track your package's status and estimated delivery date.

 

International Shipping

We offer international shipping to select countries. Please be aware that customs duties and taxes may apply based on your country's regulations, which are the responsibility of the recipient.

 

Damaged or Lost Items

If you receive a damaged product or if your package is lost in transit, please contact our customer service team immediately. We'll work with the courier to address the issue and, if necessary, send a replacement.

 

Returns & Refunds for Physical Products

For information about returns and refunds for physical products, please refer to our Return Policy.



We are dedicated to ensuring that your shopping experience with us is smooth and hassle-free. If you have any further questions regarding our shipping policy or need assistance with your order, please contact our support team.

Thank you for choosing Innovation Creation!